Refund policy

Because our items are custom-made specifically for you, all sales are final. We do not accept returns, exchanges, or cancellations once production has begun.

Damaged or Defective Items: If your order arrives damaged or if we made a mistake with your personalization, please contact us at windypalmscreative@gmail.com within 7 days of delivery with photos of the issue. We will fix or remake the item for you.